Job Description

We are seeking a Purchase Officer (Female Preferrable) to join our procurement team. The ideal candidate will have 1-2 years of experience (preferably industrial experience) with a Diploma or B.Tech (any specialization).

As our Purchase Officer, you will be responsible for managing procurement processes, vendor relationships, and ensuring cost-effective purchasing while maintaining quality standards. This role requires attention to detail, strong negotiation skills, and the ability to collaborate with cross-functional teams.

Requirements

• 1-2 years of experience (preferably industrial experience)
• Diploma or B.Tech (any specialization)
• Strong negotiation and communication skills
• Proficiency in MS Office and procurement software/tools
• Analytical mindset with attention to detail
• Ability to work under pressure and manage multiple priorities
• Understanding of industrial materials and supply chain management

We are an equal opportunity employer.

Job Description

We are seeking a Service Engineer to join our technical support team. This role involves installation, commissioning, maintenance, troubleshooting, and repair of Tempcon’s industrial air conditioning systems, process chillers, panel air conditioners, and dehumidifiers. This position requires extensive travel within India and internationally to ensure technical support and service excellence for our clients.

Requirements

• Diploma/Bachelor’s degree in Mechanical/Electrical Engineering or related field
• 2-5 years of experience in servicing HVAC systems, industrial chillers, or similar equipment
• In-depth knowledge of refrigeration systems, HVAC technology, and electrical circuits
• Proficiency in using diagnostic tools and interpreting technical diagrams
• Comfortable with frequent travel within India and abroad to client sites
• Strong communication and interpersonal skills for customer interactions
• Problem-solving and analytical abilities to address complex technical issues

We are an equal opportunity employer.

Job Description

We are seeking a dynamic Sales Engineer to join our commercial team. This role combines technical expertise with sales acumen to promote Tempcon’s industrial air conditioning systems, process chillers, panel air conditioners, and dehumidifiers to industrial clients.

Requirements

• Bachelor’s degree in Mechanical/Electrical Engineering or related field
• 2-5 years of experience in sales engineering or technical sales in HVAC or industrial equipment
• Strong understanding of industrial air conditioning systems, refrigeration, and process cooling applications
• Excellent verbal and written communication skills to explain technical concepts clearly
• Strong negotiation and presentation abilities
• Willingness to travel extensively to meet clients and oversee projects

We are an equal opportunity employer.

Role Overview

The Service Manager will oversee Tempcon’s service operations, ensuring timely and high-quality support for customers. The role includes handling service calls, supervising service engineers, coordinating logistics for service work, and managing spare parts sales. The ideal candidate will have a technical background and 2–3 years of experience in service operations from industries like automobile, HVAC, pumps, or compressors.

Key Responsibilities

1. Service Operations Management
   Attend to all incoming service calls and ensure quick resolution.
   Allocate jobs to service engineers based on urgency, location, and skill set.
   Monitor and ensure closure of service cases within set timelines.
   Maintain accurate records of service activities using Google Sheets/CRM.
2. Team Coordination
   Supervise and guide service engineers in field operations.
   Support engineers with technical troubleshooting when required.
   Coordinate training sessions to enhance technical and customer-handling skills.
3. Service Logistics
   Plan and arrange tools, equipment, and spare parts for service jobs.
   Coordinate with the logistics and stores teams to ensure timely dispatch and delivery.
   Maintain minimum stock levels of fast-moving spare parts.
4. Spare Parts Sales
   Identify spare part requirements during service visits.
   Prepare and submit quotations to customers.
   Achieve monthly spare parts sales targets through proactive upselling.
5. Customer Engagement & Reporting
   Act as the first escalation point for unresolved customer issues.
   Maintain good relationships with clients to improve repeat business.
   Prepare monthly service performance reports for management.

Key Skills & Competencies

• Basic technical knowledge of mechanical/electrical systems (HVAC, pumps, compressors, automotive systems preferred).
• Strong communication and problem-solving skills.
• Ability to manage multiple service requests simultaneously.
• Proficiency in MS Office, Google Sheets, and basic CRM tools.
• Good coordination and follow-up abilities.

Qualifications & Experience

Education: B.Tech / Diploma in Mechanical, Electrical, Refrigeration, or related technical field.

Experience: 2–3 years in service operations, preferably in automobile, HVAC, pump, or compressor industries.

Willingness to travel for client visits and site inspections.

Performance Metrics

• Service response & resolution time.
• Spare parts sales performance.
• Customer satisfaction rating.
• Team productivity and job closure rate.